RE: filmscanners: Re: Scanning problems

["Cooke, Julie" <CookeJ@logica.com>]

The lab are called Image Care in Kingston upon Thames, UK
(www.imagecare.com). If anyone can recommend any local labs in that area, it
would be appreciated. 

Thanks, 

Julie



-----Original Message-----
From: Austin Franklin [mailto:austin@darkroom.com]
Sent: 05 February 2001 14:55
To: filmscanners@halftone.co.uk
Subject: RE: filmscanners: Re: Scanning problems


It this place you are dealing with doesn't understand basic things like
this, you probably should not be using them.

I would tell them to do the job again, or give you your money back, period.

Would you mind telling who the 'lab' is so we can avoid them?

> -----Original Message-----
> From: owner-filmscanners@halftone.co.uk
> [mailto:owner-filmscanners@halftone.co.uk]On Behalf Of Cooke, Julie
> Sent: Monday, February 05, 2001 9:15 AM
> To: Filmscanners@Halftone. Co. Uk (E-mail)
> Subject: filmscanners: Re: Scanning problems
>
>
> I've just had my 6x7 trannies scanned by a lab specialising
> in digital. I
> paid for a 50MB scan and got a 7MB jpeg back. I took the CD
> back to the
> manger, who told me that it was a 50MB scan, compressed to
> 7MB and that all
> the information would be there when I opened it up!!! I think
> by this he
> means that when you go to Image Size in Photoshop it does say
> 55MB (4800
> pixels x 3900 at 300dpi), although the file is 7MB. Is this
> the file size if
> saved to psd format? I've lent my Real World Photoshop book out.
>
> I explained that jpeg was a lossy compression, that
> information had been
> lost when converting to jpeg and it was no good to me. He
> looked at me as if
> I was mad and said that he uses jpeg for all his customers to get more
> images on the CD. I argued that jpeg does loss information
> and drops the
> colours that the eye cannot see. He told me that I had to specify tiff
> otherwise he saves as jpeg, then reluctantly said 'so you
> want me to do the
> whole job again'.
>
> This lab specialises in digital, how can people accept jpegs? So much
> information has been lost for manipulating  (levels and curves) in
> Photoshop. I won't be going back there again...
>
> Julie
>