John:
Try the following URL and go to question #6.
http://www.polaroidwork.com/home/LLframeset.jsp?body=http%3A%2F%2Fwww.polaro
idwork.com%2Flisting%2FListing.jsp%3FFOLDER%253C%253Efolder_id%3D58263%26FOL
DER%253C%253EbrowsePath%3D58263%26ASSORTMENT%253C%253East_id%3D58263%26bmUID
%3D984362506401
If that doesn't work, seek out the FAQ's under the heading of Online
Assistance at http://www.polaroidwork.com. Or just call the 800 number if
you are in the USA.
John
> -----Original Message-----
> From: owner-filmscanners@halftone.co.uk
> [mailto:owner-filmscanners@halftone.co.uk]On Behalf Of John Hinkey
> Sent: Sunday, January 10, 1904 5:58 PM
> To: filmscanners@halftone.co.uk
> Subject: Re: filmscanners: Spritscan 4000 sensor cleaning kit
>
>
> Well, I gave it a try and could not find this article. Is the
> link right?
>
>
> John Hinkey
> Seattle, WA
>
> "Hemingway, David J" wrote:
> >
> > Polaroid has found that the load sensor for the film carrier
> can sometimes
> > collect dust that renders the sensor inoperative. The scanner may run
> > continuously. Running continuously can also occur if the
> scanner is set to
> > SCSI ID 7 which is a test position and not a fault.
> > Polaroid has made available, free of charge, a cleaning brush kit that
> > cleans this sensor. For customers in the US, call
> 1-800-432-5355 (Mon-Fri,
> > 8am to 8pm EST). Ask for a SprintScan 4000 Cleaning Brush
> Accessory, part
> > number CPS 546
> > The link below should take you to the article.
> > Thanks
> > David
> >
> > -
> >
> >
> http://www.polaroidwork.com/home/LLframeset.jsp?body=http%3A%2F%
> 2Fwww.polaro
> >
> idwork.com%2Flisting%2FListing.jsp%3FFOLDER%253C%253Efolder_id%3
> D58263%26FOL
> >
> DER%253C%253EbrowsePath%3D58263%26ASSORTMENT%253C%253East_id%3D5
> 8263%26bmUID
> > %3D984362506401
>