RE: filmscanners: Problems with my monitor and graphics card

["Laurie Solomon" <laurie@advancenet.net>]

>Maybe I can finally get some work done today.

Now you really did not want to do that did you? :-)

Shipping and reshipping these large monitors can be a real pain in the but
as well as expensive.  I have had my share of monitors going bad and needing
to be shipped back under warranty to know that there are times when, despite
the packaging, the shipping process alone can damage the phosphors in a
monitor.

-----Original Message-----
From: owner-filmscanners@halftone.co.uk
[mailto:owner-filmscanners@halftone.co.uk]On Behalf Of Larry Berman
Sent: Monday, March 19, 2001 9:53 PM
To: filmscanners@halftone.co.uk
Subject: filmscanners: Problems with my monitor and graphics card


Trials of a new OS and related defective hardware.

I've been fighting to try and get my monitors to match for the past week.
We'll my problem finally met it's match.... I received the spyder and
Optical software today and tried to calibrate my new Win2K 21inch
Trinitron. It seems that I was right all along. The monitor is defective.
It saw the grey logo as purple and the tech support at ColorVision told me
to send the monitor back. It seems that it wasn't supposed to have any
color, only shades of gray.

In addition I also received a 19 inch Trinitron that I had ordered as my
second monitor (on the Matrox G450 card) and the colors, out of the box,
blew away both 21 inch monitors. They are now going back for replacements.

To complicate things even more, as soon as I hooked up the 19 inch along
side the 21 inch, the 21 inch (number 1 monitor) went to 16 color (might
have been 256 color), even though it said 32 bit color in the properties
box. I spent an hour on the phone with Matrox support and they are sending
me a new G450 card tomorrow.

All in all, I now have a great looking 19 inch single monitor on my new
Win2K dual monitor system. Maybe I can finally get some work done today.

Larry




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Larry Berman

Web Sites for Artists: http://BermanGraphics.com
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