Re: filmscanners: ss4000 repair bill

["Jules" <jules@popmonkey.com>]

i always get extended warranties on printers and scanners because they have
so many mechanical parts (which tend to wear out a lot faster than solid
state).  i've sent my ls-2000 in for repairs twice in the last 3 years and
the $100 warranty has saved me $600 so far.

----- Original Message -----
From: "Edwin Eleazer" <ee907@earthlink.net>
To: <filmscanners@halftone.co.uk>
Sent: Wednesday, April 11, 2001 11:48 AM
Subject: Re: filmscanners: ss4000 repair bill


> Good grief!
> Now I'm really glad I got the 60 month extended warrenty on my Nikon.
> Sounds like $100 well spent now, I wondered before.
> Edwin
> ----- Original Message -----
> From: "Bill Ross" <ross@cgl.ucsf.edu>
> To: <filmscanners@halftone.co.uk>
> Sent: Wednesday, April 11, 2001 2:29 PM
> Subject: filmscanners: ss4000 repair bill
>
>
> > My ss4000 was giving me perpetual-motion back/forth motor
> > action on initialization, and after pushing a slide carrier
> > through slowly a few times with the unit turned off, it
> > switched to continuous eject action. Then I got the
> > sensor brush & tried that - no effect. So I shipped the
> > unit to Polaroid, & just got the estimate, $400 for:
> > "Repairs needed: Load motor sensor, cleaning brush,
> > cleaned, aligned, calibrate and preventative maintenance
> > performed." Cost of estimate if I choose to skip the
> > repairs is $125.
> >
> > Given that others are seeing this initialization problem
> > due to sensor failure, I'm suspecting that the root cause
> > is a bad batch of sensors. I wonder how much those sensors
> > really cost..
> >
> > Bill Ross
>