RE: filmscanners: "Minolta Dimage Scan Dula II" Problems

["Laurie Solomon" <laurie@advancenet.net>]

Ok.  Although they are a pain to try and contact, I would call Minolta about
your problem.  I would also recheck your SCSI card's seating in the slot as
well as your termination settings and SCSI ID setting.

-----Original Message-----
From: owner-filmscanners@halftone.co.uk
[mailto:owner-filmscanners@halftone.co.uk]On Behalf Of Ramesh Kumar_C
Sent: Tuesday, April 17, 2001 4:01 PM
To: 'filmscanners@halftone.co.uk'
Subject: RE: filmscanners: "Minolta Dimage Scan Dula II" Problems


I too doubted the same and yestarday I installed the driver software which
is displayed
in the www.minoltausa.com. This did not solve anything.
It seems problem is due to software because it scanner reboots the PC.



-----Original Message-----
From: Laurie Solomon [mailto:laurie@advancenet.net]
Sent: Tuesday, April 17, 2001 10:44 AM
To: filmscanners@halftone.co.uk
Subject: RE: filmscanners: "Minolta Dimage Scan Dula II" Problems


Just a guess; but have you checked with Minolta to make sure that you have
the most recent Win2K compatible driver.  I would chek the Minolta web site.

-----Original Message-----
From: owner-filmscanners@halftone.co.uk
[mailto:owner-filmscanners@halftone.co.uk]On Behalf Of Ramesh Kumar_C
Sent: Tuesday, April 17, 2001 11:41 AM
To: 'filmscanners@halftone.co.uk'
Subject: filmscanners: "Minolta Dimage Scan Dula II" Problems


Hi
        My 2-weeks old Minolta Dimage Scan Dula II has following problem.

"HOLDER NOT SET PROPERLY ERROR = 36" message box comes.
After getting this error anything of the following may happen
a) When I switch off the scanner, my PC gets rebooted.
b) Normally I will not be able scan but if I am able to scan, scans will be
completely GREEN or MEGANTA

To get over this error I need to reinstall the minolta software.
But after scanning another 6 films again I will get same error.

Environment: I am running Win 2k & Minolta "Easy Scan Utility"


Any help will be welcome.

Thanks
Ramesh