Re: filmscanners: Re: Minolta Scan Dual Problems

[Berry Ives <yvesberia@earthlink.net>]

on 4/19/01 10:48 AM, Ramesh Kumar_C at RKumar_C@zaplet.com wrote:

> Hi Art
> When "holder error" came for the FIRST TIME, I rebooted PC and I did
> NOT get the 
> "holder error" so continued scanning; but the resulting scans were Megenta,
> Green ..
> 
> Then I reinstalled the software and everything was fine for few scans.
> 
> Normally I scan 10 films a day and I get this "holder error" once. To
> correct this, 
> some time I need to reinstall the software and sometime I need to just
> reboot it.
> 
> It is difficult to relate both the errors.Bad scans problem came after FIRST
> "holder error". 
> and it never came again. After this, I have got "holder error" few times but
> not bad scans.
> 
> Switching-off of the scanner reboots the OS, this has been very
> consistent problem and now my PC seems to have two controls:-).
> 
> 
> 
> Bye
> Ramesh
> 
> 
> -----Original Message-----
> From: artistic@mail.ampsc.com [mailto:artistic@mail.ampsc.com]
> Sent: Thursday, April 19, 2001 12:20 AM
> To: filmscanners@halftone.co.uk
> Subject: filmscanners: Re: Minolta Scan Dual Problems
> 
> 
> Hi Ramesh,
> 
> When you reinstalled the software and it worked for six films, did the color
> scan normally, or did it still become very green or magenta?
> 
> After it failed the second time, did it then scan green or magenta?
> 
> I'm trying to determine if the holder not set problem and the very off-color
> scans are both occurring at the same time, or if they are independent
> problems.
> 
> Art
> 
> Ramesh Kumar_C wrote:
> 
> Hi
> My 2-weeks old Minolta Dimage Scan Dula II has following problem.
> 
> "HOLDER NOT SET PROPERLY ERROR = 36" message box comes.
> After getting this error anything of the following may happen
> a) When I switch off the scanner, my PC gets rebooted.
> b) Normally I will not be able scan but if I am able to scan, scans will be
> completely GREEN or MEGANTA
> 
> To get over this error I need to reinstall the minolta software.
> But after scanning another 6 films again I will get same error.
> 
> Environment: I am running Win 2k & Minolta "Easy Scan Utility"
> 
> 
> Any help will be welcome.
> 
> Thanks
> Ramesh
> 
Maybe you already know this, but turning off a USB device (including the
Scan Dual II scanner or a USB printer) will wake up a sleeping computer.  So
you must turn off all USB devices before putting the computer to sleep.  Or,
I guess you could leave them on, but I don't like to do that.

-Berry