Phil wrote:
> I can't use this scanner on my Mac G4 without paying almost $300 additional
>for a new Mac compatible SCSI card.
Ouch! I don't think that I, for one, realized that Phil's G4 wouldn't use a
standard SCISI card. Aparently, Acer didn't, either.
Phil, if I can apologize, I certainly do. Fortunately (I hope), you can return
the Acer and replace it with a USB scanner.
G**d**n*d electronics! Get your sabots to the ready, you Fellow Ludites!
Best regards, and good luck--LRA
--
On Wed, 06 Jun 2001 15:18:28
Phil wrote:
>Hello All,
>
>Two weeks ago I e-mailed the list to ask you all about making fast, decent
>low res scans.
>
>I went ahead and purchased the Acer Scanwit 2740S.
>
>I spent the first half of this day struggling with SCSI drivers and Acer
>scanning software. I could not get the scanner to work. Finally, I called
>Acer.
>
>It turns out that the SCSI PCI card they include with the scanner only works
>on PCs!!!! I can't use this scanner on my Mac G4 without paying almost $300
>additional for a new Mac compatible SCSI card.
>
>I'm really really upset now. I'm struggling with Acer "Customer Service" on
>the telephone.
>
>I believe that Acer should indicate somewhere- on their website, in the
>scanner's instruction manuals, anywhere at all, that their PCI SCSI card is
>useless in a Mac. The "Customer Service" woman herself is telling me now
>that "it should work!" This is because even at Acer itself, there is no
>indication anywhere, on literature or electronically, that although the
>2740S is Mac "compatible," it can't use the Acer SCSI card included with the
>scanner. The retailers don't know this either- but since retail sales
>people often don't know much about technical specs anyway, they rely on the
>information given to them by the manufacturer- i.e. Acer.
>
>I am very upset, and sorry to share this negative feeling with other human
>beings. If someone has some Zen philosophy to share with me, I would
>appreciate it.
>
>Phil
>phil@nonstock.com
>
>
>
Get 250 color business cards for FREE!
