Frank Nichols wrote:
>I called [Acer] tech support yesterday and was on hold for over an hour
>before I gave up.)
In the US, Acer Support is 24/7 (24 hours a day, 7days a week). Acer UK may
not be, however. Try calling them at some totally ungodly hour. ;-)
It sounds like a firmware problem, since it re-sets when you turn the
scanner off and then back on again. I agree with Allen--return and exchange
it.
Best regards--LRA (another Acer user)
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