Re: filmscanners: Nikon LS IV/Nikoscan 3.0

[RogerMillerPhoto@aol.com]

Claudiu is obviously frustrated with his software, and I can understand how 
that can happen.  I'm sure that just about everyone on this list knows that 
scanner software is notorious for being poorly documented, or buggy, or 
substandard in some way.  Most people who buy a film scanner are doing so for 
the first time, so every thing is new to them.  And filmscanning is not a 
large consumer market, it's very competitive, and the manufacturers seem to 
be short changing us on the quality of the software and its documentation in 
order to stay competitive and make money.  And when you add in all of the 
other frustrations of scanner hardware you can't get repaired, companies that 
don't answer e-mail (or even have an e-mail address), companies who don't 
have an '800' phone line for support, software that's not compatible with 
certain operating systems (or at least not compatible with YOUR particular 
operating system), then I can understand how one might feel that the company 
that has caused you all of your pain, anguish, and nightmares is producing 
'garbage.'  (That doesn't make a person a slanderer, by the way.)  I'd hate 
to tell you how many scanner executives I've dreamed about drowning in a warm 
bucket of nose drippings.  (That doesn't make me a murderer, by the way.)  
I've managed to solve most of my problems and frustrations, in a small part 
due to what I've read on this list.

Claudiu, I don't remember what specific problems you are having, but if 
upgrading to 3.1 doesn't help, then you should ask for more help from this 
list.  I'm not familiar with Nikon software, so I can't help.  Another option 
is to buy VueScan for $40US.  If you have any problems figuring out how to 
make VueScan work, just about everyone on this list is an expert with it and 
would be willing help.  Don't give up!  Most of the people on this list are 
really very nice and extremely helpful.

In a message dated 7/6/2001 3:29:37 PM Pacific Daylight Time, 
hamos@triad.rr.com writes:


> Claudiu Falub wrote:
> > 
> > Many thanks to all who answered to my request. It seems this is one very
> > effective list. I downloaded the software and hope to solve my nightmare. 
> I
> > really don't understand why a famous company (read Nikon) can produce 
> such a
> > garbage (Nikonscan 3.0) ...
>
>
> Claudiu,
>
> Perhaps you should read your instructions and learn how to use your
> software before you start badmouthing Nikonscan software.  I use it
> quite successfully (I use the latest version 3.1).  So do many others on
> the usergroup.  Actually I have tried Vuescan and Silverfast and like
> the Nikonscan software better.  I have no problems.  Again I suggest you
> learn how to use the software before you slander the entire company. 
> More than likely you're problems are with your computer or your lack of
> knowhow.  I do not think my software is "garbage".  I don't like you
> calling it garbage either.  Nothing I can do about that though.  If you
> live within 100 miles of Greensboro, NC I would be willing to drive to
> your home or office and try to help you solve your problems.
>
> Ray Amos