RE: filmscanners: Which Buggy Software?

["Darrell Wilks" <wilksd@home.com>]

 I have read that NikonTech has told someone they are the only one having
problems. This may be just a rumor, or not, so here is my short story.
 NikonScan 3.1 crashes regularly when saving a scan. Usually I can get at
least one scan saved, but then trying to
save a second scan sometimes works, occasionally not, a third scan fails to
save with greater frequency than a failed second scan save, and a fourth
scan save is hit or miss.
 Anyway, Windows 2000 reports the error (NikonScan has reported errors and
will be shut down OK?) clicking okay shuts it down. Restarting NikonScan 3.1
allows me to scan and save a couple more, then crash and restart the app
again and so on. My record is 4 saved scans in a row.
 Liveable but not very good. Startup time for NikonScan 3.1 is horrible.
 I have P3 800, 1GB ram, U160 HDs, AGP video. All other hardware and
software is stable. All drivers and BIOS is up to date. Windows 2000 is SP2.
 Nikon tech support walked me through scan, with crash and all. Oddly, the
tech had me install a "generic printer
driver" and try to scan again. Weird. Of course that didn't work, so we
tried deleting and reinstalling this and
that, you know, the old "maybe the dll files corrupt" thing.
 Finally, got transferred to second level support, but gave up waiting on
hold (gotta work sometimes). Will try again
later.
NikonScan 3.1 is easy to use though slightly quirky (scan window is always
on top and must be minimized to see the save window). VueScan has a
multitude of settings I'll have to play with more before forming an opinion
here.
Overall, I really like the application. I have used ScanWizard ProTX
(ArtixScan 4000T), and tried the VueScan demo.

Hope this info encourages those "orphans" out there that think they may be
the only ones with this problem.

Darrell



-----Original Message-----
From:   owner-filmscanners@halftone.co.uk
[mailto:owner-filmscanners@halftone.co.uk] On Behalf Of Winsor Crosby
Sent:   Friday, July 13, 2001 12:59 PM
To:     filmscanners@halftone.co.uk
Subject:        filmscanners: Which Buggy Software?

There seems to be some difference in the experience of people using
Nikon scanner software. Some people say it is fine.  Others complain
bitterly about its "bugginess" with out much more in the way of
additional information. Since Nikon provides two software packages,
one for the Mac and one for Windows, it might be useful to know the
operating systems of those people who offer their experiences one way
of the other.  Since most software writers seem to write for a
particular OS version and then "fix it" if problems crop up on
earlier or later versions, it would also be useful to know which
version of the OS is being used by the person sharing their software
experience. It may be that many of the individuals who have had
problems could solve them with just an OS upgrade if they knew that
was the problem.  Or if they knew that Nikon software just did not
work with their system, they could know to get another scanner or
third party software.
--
Winsor Crosby
Long Beach, California
mailto:wincros@bigfoot.com