I would return it to the place you bought it, citing it does not work
correctly, show them the banding and Nikon will not fix it. Ask them for a
full refund (check with your credit card company, they may stand behind you
on this, since it hasn't worked correctly since day one), or that they give
you a new one, and continue to do so until you get one that doesn't band.
Give them hard examples, and they can't refute the problem.
When you sent it in, did you include samples of your problem for them to
see? As well as exactly what modes etc. you used to see that problem? They
probably did not run it exactly as you did, and that may be why they are not
seeing the problem.
> -----Original Message-----
> From: owner-filmscanners@halftone.co.uk
> [mailto:owner-filmscanners@halftone.co.uk]On Behalf Of Lawrence Smith
> Sent: Sunday, August 19, 2001 11:33 PM
> To: filmscanners@halftone.co.uk
> Subject: filmscanners: Nikon 8000 back from service and STILL bands...
>
>
> Well,
>
> My 8000 is back from a trip to Nikon service and they could find nothing
> wrong with it so they cleaned it and sent it back. Needless to say, it
> still has the same banding issues it did when I sent it. I have
> it plugged
> into it's very own UPS, set away from other stuff etc. No help. Now what
> to do? I am going to call them in the morning but I don't think
> it's going
> to help to do so. They are still pretending this issue does not really
> exist. Funny how so many of use are suffering from something imagined...
> Customer service, have your checkbook ready because this unit is
> coming home
> to the mothership for good....
>
> Lawrence Smith
>
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