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     áòèé÷ :: Filmscanners
Filmscanners mailing list archive (filmscanners@halftone.co.uk)

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RE: filmscanners: Was: Silverfast Help- Cant find Scanner Now: discount upgr...



And the crowd begins to chant: "Ham..rick  Ham...rick Ham...rick" :-)
 
Sorry, couldn't resist...
Paul
-----Original Message-----
From: Lloyd O'Daniel [mailto:lodaniel@bham.rr.com]
Sent: Monday, October 01, 2001 3:47 AM
To: filmscanners@halftone.co.uk
Subject: Re: filmscanners: Was: Silverfast Help- Cant find Scanner Now: discount upgr...

For what it's worth, I upgraded to v5.5 on the first weekend it was available. That was when the website was able to take money, but not provide access to download. I called on Monday to get the appropriate UID and password to download. Did that, and discovered that the sn only unlocked Polaroid AI and not HDR. I called back again and emphatically stated that I expected my upgrade to cover both, given that I had bought both as a package. (I bought my SS4k before the bundle.) I was given an HDR serial no. So, I received both versions for $45.
 
Lasersoft's software might be great, though it can be buggy. But the company and its policies are anal. I've gone through hell trying to get each version to work. It took me a month to get a vailid sn from them after I first bought the software for $300. Still can't use 5.5 with PCI 5.0 installed. I had to revert to PCI 4.5. I encourage all Sprintscan 4000 owners to raise hell and NOT pay $90 for this upgrade.
 
Lloyd


 




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