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Hi David,
Regarding warranties: I have two SS4000s, one bought in the UK
and one in Italy (where I live). Nothing has gone wrong in 8 months/5000
scans - thank you for excellent products!
As you may recall - some months ago, I mentioned the
lack of extended (1, 2 or 3 years) warranties in Europe. Immediately after my
email to you (again: thank you very much), I was contacted by a nice
Polaroid Italy representative offering the extended warranty.
However, as it turned out, because one scanner was bought in
the UK, Polaroid Italy could/would not sell me a warranty for that
one.
I could buy one extended warranty for one scanner in
Italy and one in UK, but, if the UK one goes bad, where is then my "next day"
replacement?
My view is that an extended warranty is a product/service
you pay extra for - and it should be independent of where you bought
the scanner. The scanners are presumably the same - with equal chances of
going wrong - you are paying for the service and those chances. So what's the
problem?
Many greetings Preben
P.S. I think now must be about the right time for the
quarterly: How's the bulk slide feeder coming along? question...
:-)
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