It sounds like the scanner isn't being recognized during the boot process.
The SCSI bios not found message just means that the bootstrap enabling bios
isn't on your scsi card (or not enabled in the scsi card's setup). It
shouldn't prevent the scsi card from working. During the DOS portion of your
PC's boot process, does the scsi card announce the presence of the scanner?
If not, it might be a termination problem. It might also be something as
prosaic as the scanner not being powered up when booting. This is a deal
breaker with scsi under NT/2K/XP.
Pat
----- Original Message -----
From: "Tris Schuler" <tristanjohn@mindspring.com>
To: <filmscanners@halftone.co.uk>
Sent: Tuesday, November 27, 2001 10:19 AM
Subject: filmscanners: Re: Polaroid SS4000
>
> I have a question re the Polaroid SS4000 installation with Windows XP.
>
> This scanner ran okay on my Win 98 SE setup, but since I installed Windows
> XP I'm told the system can't find my SCSI board. XP itself says the board
> is there and running properly, and it's listed as a device driver. I've
> read what I could at the Polaroid site, where a fairly comprehensive guide
> is provided for getting this scanner to operate in XP, but so far it's a
no go.
>
> When I boot up my system, ,when it's still a black screen, I'm told the
> SS4000 is installed but that I have no SCSI BIOS installed--again,, even
> though once inside XP the OS tells me everything is fine. But then when I
> try to load Insight I get an error message telling me that no SCSI board
> can be found.
>
> XP does have the correct driver from my Adaptec Ultra SCSI 2930U card, and
> I've installed the latest version (5.03) of Polaroid Insight. I've checked
> the Microsoft Knowledge base but there's no reference there to this.
>
> Has anyone experience a similar issue? Does anyone have a clue what the
> problem might be? Any help would be appreciated.
>
> Tris
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