[filmscanners] Re: Focus problem on Minolta Scan Multi Pro

["Arthur Entlich" <artistic-1@shaw.ca>]

Simon Lamb wrote:


> I think this is a faulty unit and I am not sure, if this is the quality from
> Minolta, that I want to swap for another unit.  I had a Coolscan LS30 for
> four years and never had a problem at all.
>
> Well, thanks for all your help Denis.  I think I will give up now and decide
> whether to spring for the LS8000 or try another Scan Multi Pro.



Simon,

I don't know how long you have been reading this list, but if it has
been for any length of time the one thing you should probably have
gathered is that pretty much every manufacturer has had some level of
either design errors or quality control problems with their film scanners.

The big questions, therefore, after the actual scanning quality are, did
the manufacturer acknowledge the problems (hardware, firmware, software,
or any combo thereof), or advocate for you to have the problems
corrected, how common were the problems, how long did it take to correct
them, did they learn from their mistakes on newer versions, etc.

If you look at the archives of this list and histories of the product
lines, you will discover some patterns. Pay attention to people who have
returned or exchanged their scanners either for the same model or
another and how the situations have resolved.

There aren't all that many companies producing medium format film
scanners.  Do some more research before making a final decision.  Make
sure you aren't jumping from the frying pan and into the fire.

Art


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