James...
1/ I find the best thing to do in situations like this is to reformat the
hard drive and reinstall windows 2k with all the hardware in place. Then
start installing programs one by one. (Of course you need to back up your
data.) Do you have partitions? i find that by having partitions, i can keep
all day on drives other than C:... so reformatting is never a problem....
2/ Do you have NikonScan 3.1.2? Earlier versions than 3.1.2 caused problems
with W2K but, again, not of the type you describe.. they used to crash.
3/ Photoshop 5.5 & 7.... that could also be a problem.... are they in
separate directories.... must be...
Seriously think your best option is to start with backing up data..
partitioning HDD (if not already partitioned)... and then doing a clean
reinstall....
All the best...
SD
----- Original Message -----
From: "James Gaa" <jamesgaa@telusplanet.net>
To: <shunith@vsnl.com>
Sent: Thursday, July 18, 2002 9:21 AM
Subject: [filmscanners] Win 2k? problems
My IBM PC, running windows 2000 has been acting up. After I installed
several pieces of software, the computer won't go into hibernate mode, and
worse, the cd writer (HP 9500) won't work. It seems as if one of the
scanning programs is messing with windows.
Can someone tell me what the problem might be, and what to do about it? If
it can't be fixed without reimaging, I don't know what to do since
re-imaging again isn't an option -- it was too much of a pain the last time.
The machine has been re-imaged, and worked fine. But when I re-installed
some of my photo software, the same problem recurred.
The software is:
nikonscan 3.0
vuescan
vueprint
photoshop 5.5, and also 7
The hardware:
HP flatbed scanner
Nikon Coolscan IV
Epson 1200 printer
The CD writer is "running" on HP CD-writer. When I try to burn some files,
it tells me that it can't initialize the printer. Before that, when I
re-installed the HP software, it told me that it couldn't locate an HP
CDROM, even though it's there physically, and worked properly after the
machine was re-imaged and before I re-installed the other software.
I have some other software, but the problem occurred before I had a chance
to re-install them.
I didn't have this problem on my older machine, running windows 98, without
the flatbed scanner or the Nikon scanner and software (I had a different
scanner then).
Thanks.
Jim Gaa
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