[filmscanners] Re: Help needed for PhotoSmart S20

["Robert E. Wright" <rew@impulse.net>]

Just what problem are you having, that prompts you to recalibrate the
Photosmart scanner. What are you scanning (prints, negatives, or slides)?
The calibration procedure (with the white card) only applies to print
scanning, otherwise the scanner is self calibrating.

I have used an early S10 since it was new and it still works fine. I never
considered it appropriate to scan prints because better flatbed scanners are
so much less expensive. The biggest problem I've ever heard of with this
scanner was due to mode changes, where mechanical movement is involved. I
strongly believe it should be left in the negative strip mode and never
changed. You can scan negatives and unmounted positives in this mode and
never have to go through the internal movements to reposition the mirror and
tractor apparatus.

Bob Wright

----- Original Message -----
From: "Özcan Þiþman" <ozcan.sisman@karel.com.tr>
To: <rew@impulse.net>
Sent: Monday, September 09, 2002 10:45 PM
Subject: [filmscanners] Help needed for PhotoSmart S20


Hi,

I'm new to this list and I'm hoping I can get some help about a problem I
have with my HP PhotoSmart S20. I've been using this scanner for amateur
stuff
at home happily until recently when I noticed that my scans were far from
satisfactory. So, I decided to calibrate the
scanner, hoping this might improve my scans. The calibration procedure
aborted with an error saying, "A scanner error has been detected while
calibrating the lamp. Please refer to your HP PhotoSmart S20 Photo Scanner
Basics guide for help in cleaning the scanner". I cleaned the scanner and
ran the calibration again only to get the same error message. I've tried
several times to clean and calibrate with no luck. Is there any way I can
fix this problem? I would really appreciate any suggestions or advice.

Thanks
Ozcan




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