Jennifer,
> When I open Nikon Scan I get this error:
> "The scanner has reported a hardware error. The present function cannot be
> continued. Sense: 0x04620000"
I'm sorry to say I haven't seen this error before. This sense code
doesn't appear in Nikon's low-level documentation, the nearest one
that I can find is "internal mechanical error, cause unknown".
> When the scanner turns on the green light flashes slowly while making
> scanning noises, then the noise stops and the light flashes quickly, and
> then it switches to solid green and stays that way. When I open Nikon Scan,
> I don't hear any mechanical noises from the scanner, the error comes up
> before I can do anything.
I had a very similar error on mine when it was delivered (also
second-hand). I could run Nikon Scan (2.5) and scan mounted slides,
however. The problem was that the lens had slipped out of its place
and therefore calibration of the CCD failed.
> I could not install without downloading the Nikon Scan 2.5 software from the
> european Nikon site, so I'm wondering if the driver is the problem. Windows
> recognizes the device in the device manager, but the Test button is grayed
> out in the Scanners and Cameras control panel.
Windows doesn't know anything about the scanner apart from the fact
that it's a SCSI device that exists. "Test" doesn't work for the same
reason. What you installed seems to be absolutely correct.
> Can anyone point me to the proper drivers so I can rule that out before I
> take it to be serviced? I know that damage during shipping could have
> occurred, but it was packed well and the locking screws were in place.
Have you tried VueScan? It might at least give you more verbose error
messages.
Also, if you don't mind running Linux, you can try SANE. It can give
you all information you receive from the scanner, for example you know
exactly at what stage the SCSI error is received.
Hope this helps a bit,
Andras
===========================================================================
Major Andras
e-mail: andras@users.sourceforge.net
www:
===========================================================================
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