[filmscanners] Re: Problem with Nikon SA20 film strip adaptor (andwiththe company answers)

["Arthur Entlich" <artistic-1@shaw.ca>]

Nikon seems to be a changed company as it transforms itself into an
electronics distributor, and a company that contracts a lot of its
production to countries and factories outside of Japan.  It seems to
have lost its way as a product line which the employees could and should
be proud of, and become more of a brand name of variable quality.

Art

jd@karaba.com wrote:

>
>
> I have a LS2000 and gives me the same problem;  the strip come inside
> the scan but it´s not recognised, and i can´t scan it. After trying many
> times, i ended to put it apart and i scan with the FH2 strip holder with
> the MA-20 slide mount adapter.
>
> With nikon spain technical service, i don´t want to talk again not by
> phone, not by email: loose time, and the only answer is "send the
> scanner".  they are so (so!) expensive and resolve the  problems just
> for 3 months.
>
> I had problems with the focus, the people on this forum gives me (so
> quickly ) the answer: just clean, and how!  Meanwhile, the spanish
> technical on-line service, answered, but ten days after my question:
> before anything, you must register on something called "nikonist club" ,
> of course you must  look for your garanty, the bill of purchasing, etc.,
> fill information about you, and this way you will  "join this exclusive
> club full of advantages", between them, the users atenttion. The user
> attention never must be an "advantage", must be a right when you buy a
> semi-pro item as seemed it was the LS2000.
>
> All the time i have been (i am) user of nikon cameras and from the first
> o second month after i bought the LS2000 i had discovering myself ,
> surprisingly, hating the nikon company; well , really just its
> "interface" with its customers, with the people that from decades were
> supporting its products.
>


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