[filmscanners] Re: SS4000--need help troubleshooting

["Robert Logan" <bert_logan@btopenworld.com>]

Frank Paris wrote:
> has to be on when I boot. As long as I don't reboot, I can turn the
> scanner on and off and the software still knows it's there. But if I
> have to reboot and I forget to turn on the SS4000, the software can't
> see it. I don't see any freezes. The software just can't see it.

I use XP, but used win2k beforehand, and Ive always
had the the following experience with my Canon FS2710.
You can have the machine running fine, then connect
the scanner ... nothing. But if you go to the device
list and do 'scan for hardware changes' (right click),
then it will pause for a second, and then identify the
scanner ... no problem.

You can get the device list by right clicking on
the 'My Computer' icon and then choosing 'Manage',
and then click on the 'Device Manager'. Then
right click on the computer icon and it will do
the scan.

> Now I've recently had to rebuild my entire system because my boot drive
> froze up. In the process, I went to XP. I haven't actually tested its
> behavior under XP.

As said, XP is the same as W2K for me

bert

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