[filmscanners] Re: SS4000--need help troubleshooting

["James L. Sims" <jlsims@knology.net>]

Frank,

I have recently built a new machine and am running Window 2000.  Windows sees 
my SS120 when
I turn it on.  I was running Windows ME on my old machine and experienced the 
problem you
described.  The problem may not be in the OS but in the computer hardware.  I 
am using
firewire as the interface and had a "brand X" 1394 card in my old machine.  
1394 is built
into my new machine and no adapter card is required.  The VIA chipset is newer 
on the new
machine and maybe the hardware just handles the interface better.  My old 
machine used an
EPOX EP-8KTA3 motherboard and the new one uses a Gigabyte GA-7VAXP motherboard.

Jim Sims



Frank Paris wrote:

> > -----Original Message-----
> > From: filmscanners_owner@halftone.co.uk
> > [mailto:filmscanners_owner@halftone.co.uk] On Behalf Of snsok@cox.net
> > Sent: Sunday, February 09, 2003 9:52 AM
> > To: frankparis@comcast.net
> > Subject: [filmscanners] SS4000--need help troubleshooting
> >
> >
> > 3. One nice thing about the SS4000 has been that you can turn
> > it on anytime the computer is up and running and start
> > scanning without having to reboot. When I boot the computer
> > now with the SS4000 off, and then later turn it on, the
> > computer experiences periodic freezes for a few second.
>
> Boy, I wish that were true of my operating system. I have never been
> able to do this with Windows 2000. I have to reboot every time. I should
> qualify that. In order for the system to know the SS4000 is there, it
> has to be on when I boot. As long as I don't reboot, I can turn the
> scanner on and off and the software still knows it's there. But if I
> have to reboot and I forget to turn on the SS4000, the software can't
> see it. I don't see any freezes. The software just can't see it.
>
> Now I've recently had to rebuild my entire system because my boot drive
> froze up. In the process, I went to XP. I haven't actually tested its
> behavior under XP.
>
> Frank Paris
> frankparis@comcast.net
>

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