[filmscanners] RE: Photoshop freezing

["Maaki" <maaki@pacbell.net>]

Many thanks folks for all the info. To recap,  I haven't used
photoshop myself, but have hired a graphic designer to scan
transparencies with my new Epson 3200. Photoshop 6.0 is apparently
freezing while selecting "Save As" on the SECOND image file that is
being worked upon.

Here's a little more info, I discovered since posting the initial message.

  1) Scratch disk preference was left as the default "System" That
disk however should be OK, since it is a brand new 9.1GB IBM SCSI
disk on the internal faster bus. Only MacOS 9.1 and Photoshop have
been installed on it., so there should be some 8GB of contiguous
space left on it.

There was no selection for the second scratch disk. I changed that to
the 120 GB external FireWire disk, also new, that is attached to a
PCI card. It is the disk on which the scanned images are being saved.

Would it be better to have the 120GB FW drive selected as the primary
scratch disk?

2) I discovered that the graphic designer was routinely depressing
the command-control-power keys to restart, even when nothing was
frozen. She said it was faster than using the Special Menu command.
For you users of other platforms, this is a very bad practice on
Macs. I corrected some root problems with Disk Warrior and TechTool
Pro 3 found only minor problems with icon and bundle bits, and dates.

3) I doubt it is a SCSI cabling problem, as there are only the two
internal SCSI devices, the stock 1GB HD and the new 9.1GB HD.

4) As far as I understand, the files are flat. She doesn't seem to be
working in layers.

Maaki

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