[filmscanners] RE: A Viewscan issue

["Thomas Maugham" <TMaugham@yahoo.com>]

Wow, that's pretty strange.  You say you used to be able to run them
together, what changed in your system?  Did you load any new software,
install any new hardware, update any drivers, etc.? Either something had to
change or something has failed. Have you done any other tests such as
running VueScan with other applications open such as MS Word or Excel?  If
it also fails with them then try it with some other equally large
non-Microsoft programs such as Photoshop.  If it fails only with Outlook or
only with other MS Office applications and not with non-Microsoft programs
(Photoshop) try running your MS Office install and selecting the repair
option rather than doing a full install. If it fails across the board then
delete VueScan completely and reinstall it, even to the point of downloading
it from Hamrick's site again just to be sure you have a full copy.

Good luck and let us know how you make out.

Tom

-----Original Message-----
From: filmscanners_owner@halftone.co.uk
[mailto:filmscanners_owner@halftone.co.uk]On Behalf Of John Rossi
Sent: Friday, November 15, 2002 12:41 PM
To: TMaugham@yahoo.com
Subject: [filmscanners] RE: A Viewscan issue


I also have 512 MB etc. and I use to be able to run Vuescan, PS7 and Outlook
plus others at the same time.  I don't think it is a memory issue.  Perhaps
there is some sort of conflict between Vuescan and Outlook.  When running
all three if I shut down PS7 Vuescan still will not open if Outlook is open.
To make it more interesting; this does not happen all the time just most of
the time???   cjr

-----Original Message-----
From: filmscanners_owner@halftone.co.uk
[mailto:filmscanners_owner@halftone.co.uk]On Behalf Of Thomas Maugham
Sent: Friday, November 15, 2002 10:17 AM
To: cjrossi1942@attbi.com
Subject: [filmscanners] RE: A Viewscan issue

How much main memory do you have and how large is your swap file?  These
could be issues. I have 512mb of main memory and a lot of disk available for
swap (I let windows manage the swap area) running W98SE and often run
VueScan and Outlook 2000 and Photoshop 7 simultaneously with no problems.

Tom

-----Original Message-----
From: filmscanners_owner@halftone.co.uk
[mailto:filmscanners_owner@halftone.co.uk]On Behalf Of John Rossi
Sent: Friday, November 15, 2002 12:08 PM
To: TMaugham@yahoo.com
Subject: [filmscanners] A Viewscan issue


At times Viewscan will not open fully.  That is to say, it opens but there
are no menus available
in any of the tabs.  I am running version 7.5.60.  This only seems to occur
when Outlook 2000 SR is up and running, version 9.0.0.3821, all this running
under Windows ME.  The system does not crash.  All I have to do is close
Viewscan and Outlook then restart Viewscan with Outlook closed and Viewscan
loads just fine.
Anyone out there with a similar experience?  Thanks, John Rossi

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