Re: filmscanners: Microtek ArtixScan 4000T - fault

["Mark Fairbairn" <fairbairn.mark.d@edumail.vic.gov.au>]

Sounds like the same problem as mine, except I wasn't informed as to what
had to be done to repair it. Four weeks without a scanner is a long time.

Mark...

----- Original Message -----
From: "Allen Graves" <ahgraves@prodigy.net>
To: <filmscanners@halftone.co.uk>
Sent: Wednesday, August 01, 2001 12:46 PM
Subject: Re: filmscanners: Microtek ArtixScan 4000T - fault


> I purchased my 4000t about 18 months ago. After about 6 months it
> started to make a grinding noise and finally  refused to accept a
> slide or negative. It was returned; the invoice stated"replacement of
> motherboard " and it has worked better (and faster)-touch wood- than
> when new since its repair. SEND IT BACK ASAP.
>
> llen
>
>
> >
> >I purchased a Microtek ArtixScan 4000T in April 2001. I've only started
using
> >it seriously over the past week. A fault has occured when scanning
slides.
> >Prescan goes ok then when i set it to do the hi-res scans I get a "Code:
> >-710, APS holder bump error. Missaligned" (under Windows 98SE using
Microtek
> >ScanWizard Pro TX) which then aborts the scanning. It usually happens
around
> >the 3rd slide. On the scans that i do get, the positioning is incorrect
with
> >a black line down the left and a bit missing off the right even though it
was
> >ok in preview.
> >
> >Microtek told me to send it back to them. Anyone else experienced this
> >problem? Any quick fixes?!
> >
> >BTW i can't find the web address for the archive anywhere
> >
> >Many thanks
> >
> >Tony
>
>
> --