[filmscanners] Re: Multi-coloured lines in images...

["Ezio c/o TIN" <ezio.lucenti1@tin.it>]

Maybe it is of 0 (zero) interest to anyone , but my HP 6200c ... a very
expensive unit finally decided to DIE ! ... and this just after 3 years from
the EXPENSIVE purchase and VERY FEW scans performed .
I have brought the unit to  repair centre (no way HP will receive the unit !
... not even if I would have carried at their central premises here in Italy
!) and the final sentence is ... not repairable , frow it in the GARBAGE !
... (and actually the TRASH is the PROPER PLACE for THIS HP STUFF !) ...

I have been ripped following the ads of HP and is reputation (quite amazing
how this kind of brand can have such a reputation with stuff like this sold
in the marketplace) ... the scan was NEVER able to scan a slide despite the
specifications ... then I discovered the feature being a simple MIRROR
!!!!!!!!!!!!!! ... such a cheat !

the installation always being TRICKY under W98 and almost impossible in the
proper way

the operations always randomly working / crashing .... and the past 6 months
with 2 big brown/multicolor bands on the scans ...

I will never buy an HP product any more and I strongly suggest everybody to
look for other brands more serious , with better and more reliable products
, LAST BUT NOT LEAST with a BETTER CUSTOMER CARE OVERALL !

Sincerely.

Ezio

www.lucenti.com  e-photography site

ICQ: 139507382
----- Original Message -----
From: "Arthur Entlich" <artistic-1@shaw.ca>
To: <ezio.lucenti1@tin.it>
Sent: Tuesday, February 12, 2002 11:19 AM
Subject: [filmscanners] Re: Multi-coloured lines in images...


I'm guessing your calibration strip might be damaged, or dirt is on the
sensor itself.

Art

Ian Jackson wrote:

> Preben,
>
> I have exactly the same problem on my HP Officejet 1150c scanner.  I
> cleaned the glass,  mirrors,  lens and even the ccd window but no
> improvement. I changed the cold cathode lamp with no improvement.
>
> As this problem is also seen when use the Officejet as a stand alone
> copier it eliminates any issue with my computer,  e.g. video card.
>
> I suspected that the ccd is failing and tried to mask off a section of
> it to see if that section still showed the problem.  This was
> impossible to do due to the calibration sequence which because of the
> masking was getting too little light and reported that the lamp was
> failing (but it was new)
>
> Two days ago I bought a new 2400dpi flatbed scanner for not much more
> than the 250UK pounds which HP wanted just to look at my Officejet.
>
> Ian




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