[filmscanners] Re: Multi-coloured lines in images...

["Op's" <martin@wollongong.apana.org.au>]

Whats New!   That has been the case with HP stuff for years I do remember that 
they would
not service there stuff in Australia.

Rob

Ezio c/o TIN wrote:

> Maybe it is of 0 (zero) interest to anyone , but my HP 6200c ... a very
> expensive unit finally decided to DIE ! ... and this just after 3 years from
> the EXPENSIVE purchase and VERY FEW scans performed .
> I have brought the unit to  repair centre (no way HP will receive the unit !
> ... not even if I would have carried at their central premises here in Italy
> !) and the final sentence is ... not repairable , frow it in the GARBAGE !
> ... (and actually the TRASH is the PROPER PLACE for THIS HP STUFF !) ...
>
> I have been ripped following the ads of HP and is reputation (quite amazing
> how this kind of brand can have such a reputation with stuff like this sold
> in the marketplace) ... the scan was NEVER able to scan a slide despite the
> specifications ... then I discovered the feature being a simple MIRROR
> !!!!!!!!!!!!!! ... such a cheat !
>
> the installation always being TRICKY under W98 and almost impossible in the
> proper way
>
> the operations always randomly working / crashing .... and the past 6 months
> with 2 big brown/multicolor bands on the scans ...
>
> I will never buy an HP product any more and I strongly suggest everybody to
> look for other brands more serious , with better and more reliable products
> , LAST BUT NOT LEAST with a BETTER CUSTOMER CARE OVERALL !
>
> Sincerely.
>
> Ezio
>
> www.lucenti.com  e-photography site
>
> ICQ: 139507382
> ----- Original Message -----
> From: "Arthur Entlich" <artistic-1@shaw.ca>
> To: <ezio.lucenti1@tin.it>
> Sent: Tuesday, February 12, 2002 11:19 AM
> Subject: [filmscanners] Re: Multi-coloured lines in images...
>
> I'm guessing your calibration strip might be damaged, or dirt is on the
> sensor itself.
>
> Art
>
> Ian Jackson wrote:
>
> > Preben,
> >
> > I have exactly the same problem on my HP Officejet 1150c scanner.  I
> > cleaned the glass,  mirrors,  lens and even the ccd window but no
> > improvement. I changed the cold cathode lamp with no improvement.
> >
> > As this problem is also seen when use the Officejet as a stand alone
> > copier it eliminates any issue with my computer,  e.g. video card.
> >
> > I suspected that the ccd is failing and tried to mask off a section of
> > it to see if that section still showed the problem.  This was
> > impossible to do due to the calibration sequence which because of the
> > masking was getting too little light and reported that the lamp was
> > failing (but it was new)
> >
> > Two days ago I bought a new 2400dpi flatbed scanner for not much more
> > than the 250UK pounds which HP wanted just to look at my Officejet.
> >
> > Ian
>

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